Recycling

Canon Toner Cartridge Recycling Programme

Did you know that Canon has been operating a toner cartridge recycling programme since 1990?

About

Canon assumes responsibility for recycling and recovering 100% of the toner cartridges that customers return to us. Consideration for the environment goes into every aspect of design, beginning with the selection of materials and their configuration into products right through to the re-processing of used cartridges.

TONER

Bulk cartridge return

If you wish to return more than 10 Genuine Canon cartridges. Once you have registered for the programme you will be able to request up to 2 return boxes for use to send us cartridges in bulk.
- Learn More
TONER

Return individual toner cartridges

The single cartridge return programme enables you send up to 10 genuine Canon toner cartridges for recycling free of charge using a postal system.
- Learn More

Free recycling of your Canon Toner Cartridges

Saving you on the cost of ordinary disposal.
Full regulatory compliance

All agents used by Canon hold the required licenses, giving you the peace of mind that your waste is being dealt with in the appropriate way.
No cartridge goes to landfill

Canon assumes responsibility for recycling and recovering 100% of the toner cartridges that customers return to us.
Re-utilising parts and materials

By buying and recycling your Canon toner cartridges with us you help ensure a closed loop system and minimise our use of raw materials.

Acceptable Cartridges

Only all in one toner cartridges are acceptable within our recycling programme. Toner bottles and inkjet cartridges are not accepted within this scheme. Please see below for a list of approved cartridges:

029 Drum - 711

712 - CRG 071

CRG 071 H - T13

Acceptable Cartridges

029 Drum

712

CRG 071 H

Acceptable Cartridges

039 Series

713

CRG 070

Acceptable Cartridges

040 Series

714

CRG 070 H

Acceptable Cartridges

041 Series

715 Series

E16

Acceptable Cartridges

045 Series

716 Series

E30

Acceptable Cartridges

046 Series

717 Series

EP-22

Acceptable Cartridges

047 Toner

718 Series

EP-25

Acceptable Cartridges

049 Drum

719 Series

EP-27

Acceptable Cartridges

051 Series

720

EP-52

Acceptable Cartridges

052 Series

723 Series

EP-65

Acceptable Cartridges

053 Series

724 Series

EP-83 Series

Acceptable Cartridges

054 Series

725

EP-87 Series

Acceptable Cartridges

055 Series

726

FX10

Acceptable Cartridges

059 Series

728

FX3

Acceptable Cartridges

064 Series

729 Series

FX4

Acceptable Cartridges

701 Series

731 Series

FX7

Acceptable Cartridges

702 Series

732 Series

T06

Acceptable Cartridges

703

737

T08

Acceptable Cartridges

705

A30

T09 Series

Acceptable Cartridges

706

C-EXV 26 Series

T10 Series

Acceptable Cartridges

707 Series

C-EXV 40 Black

T12 Series

Acceptable Cartridges

708 Series

C-EXV 5 Drum

T13

Acceptable Cartridges

710 Series

CRG 073

Acceptable Cartridges

711 Series

CRG 071

About

Toner bottles

Toner bottles beginning with the following codes are not suitable for recycling through this programme. Please contact your local national sales office for more information. If you wish to recycle genuine Canon inkjet cartridges please visit the inkjet recycling programme page.

C-EXV, NPG, CLC, GP

FAQs

Canon’s toner cartridge recycling programme allows customers from selected European countries to print a freepost label for the return and recycling of their empty genuine Canon toner cartridges.

In some countries customers can also arrange for free delivery or collection of bulk toner cartridge collection boxes for recurring or large quantity returns.

The website is not appearing properly on my screen.

The toner cartridge recycling site is developed to work with current browser versions. This means Internet Explore 6 or newer, Firefox 3.5 or newer, Google Chrome and Safari 5 or newer. JavaScript support needs to be enabled. Other browsers are likely but not guaranteed to work.

Why is my cartridge not on the list of accepted cartridges?

The cartridge might not be a genuine Canon toner cartridge. If you are sure you have a genuine Canon toner cartridge that is not on the list please contact us through our feedback form quoting the cartridge model number. Canon will reply to you confirming whether your cartridge is suitable for recycling through this programme.

Does Canon offer a recycling service for other consumable products (e.g. toner bottles or ink jet cartridges)?

Canon does not offer a recycling service for toner or developer units, toner bottles or other consumables for large format printers, GP, iR, iRC, NP and CLC copiers due to the adverse environmental impacts of shipping these items. Please therefore look to dispose or recycle these products as normal office waste locally.

Is there an easy way to return many cartridges at once?

Bulk toner cartridge return is available in a number of European countries; please check your local Canon website to see if the service is available. If your country currently does not offer bulk collections please check back regularly as we are developing new services all the time.

I cannot find my country in the list, but I want to return my cartridge. How can you help me?

Unfortunately we currently do not offer a toner recycling programme in your country. Please contact your local Canon dealer to see if programmes are offered locally.

How do I clear my data from your system?

If you wish your personal data to be removed from our system please contact us through our feedback form.

I am unable to view the label that I have been sent.

If you are unable to view the label, please install the latest version of Acrobat Reader. If this still does not work, please contact us through our feedback form.

I am unable to print the label properly.

If your label does not print out as it appears on screen, this might be due to your printer drivers. Please install the latest printer drivers and try again. Get the latest driver for your Canon printer.

I receive an error message saying that the label has already been used.

Each postage label has a unique barcode that can only be used once. Once this barcode has been registered as used on our system the link will no longer be active. Please simply revisit the recycling website and request further labels.

Can I use each label more than once?

Each postage label can only be used once as each contains a unique barcode needed for postage.

TONER RECYCLING

Terms & Conditions

Your participation in and use of Canon’s Toner Cartridge Recycling Programme and Canon’s supply of the relevant services are governed by Canon’s Terms and Conditions. The general disclaimer is incorporated in these terms and conditions by reference and forms an integral part hereof. The general disclaimer can be printed and accessed by clicking on the link above as well as via the link at the bottom of Canon’s website.

In accordance with the applicable Terms and Conditions of use referred to above, Canon will not use the personal data provided by you in relation to the Canon’s Toner Cartridge Recycle Programme for marketing purposes or to inform you about other products and services.

Please note that you may only use Canon’s Toner Cartridge Recycle Programme to return empty toner cartridges of genuine Canon make. Without prejudice to Canon’s other rights in case of breach of any provision in these terms and conditions Canon has the right to reject any further participation to and use of Canon’s Toner Cartridge Recycle Programme and Canon may stop the supply of the relevant services immediately. Furthermore, Canon reserves the right to claim compensation in case of breach of any of these terms and conditions.

TONER RECYCLING

Important Information

Canon only authorises the use of this site for the return of genuine Canon toner cartridges for LBP, FAX, PFC and MFP machines. Toners for other machines cannot be returned through this programme. For these products, please ensure proper disposal. The toner cartridge return programme is only operational in a selection of European countries.

If you have a Canon Service contract, please contact your Canon representative who will be able to advise you how to manage your waste collections.