WHY BUY GENUINE? SHOP WISELY AND SAFELY ONLINE
Don’t be fooled by lower prices elsewhere.
We recommend you buy from the Canon Official Store or an approved retailer, to ensure that your product is eligible for our European warranty. Shop online now.
Please read on to avoid the pitfalls of purchasing parallel imports or counterfeit products.
CONTACT US
How can we help?
Our FAQ page might be able to answer some of your questions.
If you still need our help, please use our contact us page for further assistance.
Cancelling an order
You can cancel your order but only prior to dispatch of your item/s. Please contact our Customer Service team to see whether your order can be cancelled. After your order has been dispatched you will still be able to return your item if you wish under our returns policy.
Returning an item
Our hassle-free returns policy offers you a 30 day consideration period. If you would like to return an item please see our returns information for instructions.
Feedback
We value your opinion and strive to provide a great customer experience. If you would like to give feedback on our service, website or products purchased, please do contact us at store.ie@cc.canon-europe.com.
Find out more information on European Commission's Online Dispute Resolution (ODR).