How Can We Help
We are here to help answer your questions, resolve issues and submit meter readings.
How can we help?
Please select an option below to get the help you are looking for.
Contact Us
Let's start by identifying your product
Contract Query
To start a contact query please enter your product in the box below.
Invoice Query
To start an invoice query please enter your product in the box below.
Self Service Portal Query
To start a self service portal query please enter your product in the box below.
Your Query
Please use the form below to help define the nature of your enquiry
Thank You
We are happy that we were able to help you
If you require further assistance, please select the relevant option below.
Contact us
Monday - Friday
08:00 - 20:00 (excluding bank holidays)
Calls charged at geographical local rates dependent on your call plan and service provider. For exact charges, please check with your service provider.
To assist us, please have the following information ready:
- Exact product name
- Serial number of your device (how to find your serial number)
- Operating system installed on your computer (how to identify your operating system)
- Reference number of any previous contact with our helpdesk
Contact us
- Exact product name
- Serial number of your device ( Where to find your serial number )
- Operating system installed on your computer ( how to identify your operating system )
- Reference number of any previous contact with our helpdesk
Thank You
Your message has been successfully submitted to Canon Services & Support.
We aim to respond to your message within the next 1-2 standard working hours*, however during peak times it may take a little longer to respond.
Please be aware that some Internet Service Providers (ISPs) may block replies assuming they are unwanted messages. We kindly ask you to check your “junk” or “spam” folders for a response.
*excluding weekends and Public Holidays