Troubleshooting Videos

In this video tutorial we will show you the path where you can add all communication settings that are needed for enabling the Scan to Email function

In this video tutorial we will show you how to change the default settings for the Copy and Scan&Send functions

In this video tutorial we will show you how to disable Finishers and Staplers attached to your imageRUNNER ADVANCE

In this video tutorial we will show you how to enable the paper source Auto Selection for specific functions

In this video tutorial we will show you how to enable the use of USB storage devices for printing files and saving scanned documents

In this video tutorial we will show you how to fix certain quality issues such as spots or lines when scanning with a Canon imageRUNNER ADVANCE

In this video tutorial we will show you how to forward received faxes to an email address or computer folder

In this video tutorial we will show you how to check for, and remove, any jammed papers from inside your Canon machine

In this video tutorial we will show you how to resolve issues with colouring on your printed documents and pictures

In this video tutorial we will show you how to resolve printing defects such as white or missing lines on the output paper by cleaning the dustproof glass

In this video tutorial we will show you how to fix the 'Load Paper' error on your Canon imageRUNNER ADVANCE

In this video tutorial we will show you how to scan multiple documents as one file or as separate files per certain number of pages

In this video tutorial we will show you how to set the locations for outputting papers after a specific function

In this video tutorial we will show you how to set up faxing on your Canon imageRUNNER ADVANCE

In this video tutorial we will show you how to stop the machine from printing out a report every time a fax or a scanned file is sent to another destination