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Canon European Warranty System Information
In the event that a Canon product develops a fault, our customers are covered by the Canon European Warranty System (EWS) which ensures that the fault is resolved free of charge for a limited period of time after purchase (terms and conditions apply).
The EWS is comprised of two different service offerings and the offering that is applicable to you is determined by your location and the product you have purchased. For most Canon consumer products, a Return To Base service is offered. If a product develops a manufacturing fault during the warranty period then it must be returned to a Canon approved repair facility where it will be repaired free of charge by Canon authorised technicians. Your product will be returned to you when the repair is complete.
For eligible Laser and Inkjet products (in selected countries only), an On-Site service is offered. Please refer to the On-Site terms and conditions below to view the list of eligible products.
If an eligible product develops a manufacturing fault during the warranty period then On-Site Warranty service will be provided in one of the following ways:
-
On-Site Repair (via technician)
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On-Site Exchange (via courier)
If On-Site terms and conditions are not listed below then our On-Site service is not available in your country. In this instance, only Return To Base warranty service will be provided.
Applicable models for Canon On-Site Warranty
Please be aware that if your product is not listed below then it is not eligible for an On-Site warranty, only a Return To Base Warranty is provided.
European Warranty System (EWS) member countries offering Canon On-Site warranty:
| Austria | Belgium | Czech Republic | Denmark | Finland |
| France | Germany | Hungary | Ireland | Italy |
| Luxembourg | The Netherlands | Norway | Poland | Portugal |
| Switzerland | Slovakia | Spain | Sweden | UK |
Select a product range below to jump to the applicable models
| MAXIFY
|
i-SENSYS Single Function Printer
|
i-SENSYS Multifunction Printer
|
i-SENSYS Fax
|
| imageRUNNER
|
imagePROGRAF | PIXMA | |
On-Site Exchange
| MAXIFY Printer | |
|---|---|
| MAXIFY iB4150 | MAXIFY MB5150 |
| MAXIFY MB5155 | MAXIFY MB5450 |
| MAXIFY MB5455 |
On-Site Repair
| imagePROGRAF | |
|---|---|
| imagePROGRAF PRO-1000 | imagePROGRAF PRO-1100 |
| i-SENSYS Single Function Printer | |
|---|---|
| i-SENSYS LBP151dw | i-SENSYS LBP212dw |
| i-SENSYS LBP214dw | i-SENSYS LBP223dw |
| i-SENSYS LBP243dw | i-SENSYS LBP246dw |
| i-SENSYS LBP226dw | i-SENSYS LBP251dw |
| i-SENSYS LBP252dw | i-SENSYS LBP228x |
| i-SENSYS LBP253x | i-SENSYS LBP233dw |
| i-SENSYS LBP236dw | i-SENSYS LBP312x |
| i-SENSYS LBP325x | i-SENSYS LBP351x |
| i-SENSYS LBP352x | i-SENSYS LBP613Cdw |
| i-SENSYS LBP621Cw | i-SENSYS LBP623Cdw |
| i-SENSYS LBP653Cdw | i-SENSYS LBP663Cdw |
| i-SENSYS LBP654Cx | i-SENSYS LBP664Cx |
| i-SENSYS LBP673Cdw | i-SENSYS LBP710Cx |
| i-SENSYS LBP712Cx | i-SENSYS LBP722Cdw |
| i-SENSYS LBP852Cx | i-SENSYS LBP7200Cdn |
| i-SENSYS LBP7210Cdn |
| i-SENSYS Multifunction Printer | |
|---|---|
| i-SENSYS MF416DW | i-SENSYS MF418x |
| i-SENSYS MF419x | i-SENSYS MF421dw |
| i-SENSYS MF426dw | i-SENSYS MF443dw |
| i-SENSYS MF445dw | i-SENSYS MF428x |
| i-SENSYS MF429x | i-SENSYS MF446x |
| i-SENSYS MF449x | i-SENSYS MF453dw |
| i-SENSYS MF455dw | i-SENSYS MF461dw |
| i-SENSYS MF463dw | i-SENSYS MF465dw |
| i-SENSYS MF512x | i-SENSYS MF515x |
| i-SENSYS MF522x | i-SENSYS MF525x |
| i-SENSYS MF542x | i-SENSYS MF543x |
| i-SENSYS MF552dw | i-SENSYS MF553dw |
| i-SENSYS MF631Cn | i-SENSYS MF633Cdw |
| i-SENSYS MF635Cx | i-SENSYS MF641Cw |
| i-SENSYS MF643Cdw | i-SENSYS MF645Cx |
| i-SENSYS MF732Cdw | i-SENSYS MF734Cdw |
| i-SENSYS MF735Cx | i-SENSYS MF742Cdw |
| i-SENSYS MF744Cdw | i-SENSYS MF746Cx |
| i-SENSYS MF752Cdw | i-SENSYS MF754Cdw |
| i-SENSYS MF832Cdw | i-SENSYS MF8540Cdn |
| imageRUNNER | |
|---|---|
| imageRUNNER C1225iF |
IMPORTANT:
We recommend checking the exact warranty conditions for your model with your local contacts as local restrictions may apply.