Canon Factory Service Centre
What is a Canon Factory Service Centre?
The Canon Factory Service Centre (FSC) is a service facility owned and operated by Canon. As the manufacturer of Canon products, we are committed to providing our customers with the highest level of service and support.
The Canon FSC features highly trained technicians, state-of-the-art facility, and advanced equipment, enabling a full range of professional services across all Canon products.
Why use a Canon FSC?
We recommend that all services and repairs are handled by our professionals to ensure your product remains in optimal condition.
At our Canon Factory Service Centre, our expert technicians use specialized tools and exclusive software to maintain the highest standards in every service and repair.
Products we cover
The Canon Factory Service Centre handles a wide range of Canon products such as:
- Cameras and Lenses (EOS, IXUS, PowerShot)
- Video Cameras (LEGRIA)
- Printers (PIXMA, MAXIFY GX series)
- Binoculars
- Other products (Canon Zoemini, SELPHY, etc..)
Please be aware that we may not offer certain services for some products, for example if spare parts are no longer available for it.
Services we offer
Service & Repair
Service and repair prices, process and form. Before sending your product for service or repair, please read our service and repair process.
Warranty
Warranty T&Cs, FAQs and warranty contact information.
Contact us
Canon Giessen GmbH
Factory Service Center
Canonstraße 1
35394 Gießen
Tel: +49 641 406 400
Repair related issues only - for any other questions please visit our Support website for helpful information.
Opening Hours: Monday to Friday 08:00 - 12:00 and 13:00 - 15:30
Closed on bank holidays.
Terms & Conditions
Before sending your product to our Canon Factory Service Centre, please read our Terms of Service & Repair.