Canon Professional Service Centre

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    What is a Canon Professional Service Centre?

    Canon Professional Service Centres (PSCs) are service facilities owned and operated by Canon. As the manufacturer of Canon products, we believe our customers deserve the best customer service and support.
     
    Each Canon PSC has highly trained technicians, the latest tools and equipment and is a state-of-the-art facility, all set up to provide a wide range of services across the Canon product range.
     
    Why use a Canon PSC?
    We recommend that all services and repairs are carried out professionally to avoid any damage to your product. 
     
    Our Canon Professional Service Centres have special tools and software used by our highly trained technicians to a high standard.

    Services we offer

    Service & Repair

    Service and repair prices, process and form. Before sending your product for service or repair, please read our service and repair process.

    Maintenance

    Keep your equipment fully operational with a choice of product care packages, including cleaning, checking and adjustments.

    Upgrades

    Enhance the performance of selected Canon EOS, Cinema EOS and XA/XF cameras to tell more compelling stories.

    Express

    If you’re in a hurry, we offer While-You-Wait sensor cleaning and faster service turnaround times.

    Warranty

    Warranty T&Cs, FAQs and warranty contact information.

    Products we cover

    Canon Professional Service Centres handles a wide range of Canon products such as:


    • Cameras and Lenses (EOS, EOS R-series, EF & RF lenses, IXUS, PowerShot)
    • Video Cameras and Lenses(Cinema EOS, LEGRIA, XA/XF/ME series)
    • Broadcast Lenses
    • Home and office printers (PIXMA, MAXIFY, some i-SENSYS models)
    • Pro Displays
    • Remote PTZ
    • Binoculars
    • Projectors
    • Other products (Zoemini, Calculators, Presenters etc.)

    Please be aware that we may not offer certain services for some products, for example if spare parts are no longer available for it.

    Canon Camera
    PSC Video

    Contact us

    Canon Deutschland GmbH
    Professional Service Center
    Europark Fichtenhain A10
    47807 Krefeld


    Tel: +49 (0)2151 / 345 222


    Service and repair related issues only - for any other questions please visit our Support website for helpful information.


    Opening Hours:

    Monday to Thursday: 08.30 - 17.00
    Friday: 08:30 - 14:00


    Closed on bank holidays.

    Terms & Conditions

    Before sending your product to a Canon Professional Service Centre, please read our Terms of Service & Repair.

    Before loaning a product from us, please read our Terms of Loan.

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    You might also need...

    Contact Us

    Contact us for telephone or e-mail support

    Service & Repair

    Book a service, send a product for repair, or find out more about our service and repair process

    Recycling

    Learn more about Canon's Cartridge Recycling Programme

    Canon Account

    Register your product and manage your Canon account